CSR - Housing/Leasing Agent at Manpower

Our client in the public housing industry is seeking a Customer Service Representative (CSR) to join their team. As a CSR, you will be part of the customer support team supporting the Sacramento Housing and Redevelopment Agency. The ideal candidate will have exceptional customer relations skills, the ability to self-manage and prioritize, and knowledge of Microsoft Word and Excel software programs, which will align successfully in the organization.

Job Title: Customer Support - Public Housing

Location: Sacramento, CA

Pay Range: $19.65 per hour

What's the Job?

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller/visitor.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

What's Needed?

• Experience working in a customer support environment.
• High school diploma, general education degree or equivalent.
• Must possess and maintain an applicable California Driver License.
• Position may require prolonged sitting, standing, walking, and reaching, twisting, turning, kneeling, lifting, bending, squatting, and stooping in the performance of daily office activities.
• Multi-tasking is key to success.

What's in it for me?

• Opportunity to work with a reputable public housing agency.
• Gain experience in customer support and public housing.
• Work-life balance with Monday - Friday 8am-5pm schedule.
• Competitive pay rate of $19.65 per hour.
• Potential for growth and advancement within the organization.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.