Customer Account Manager - DAFA Management

If you are confident in CRUSHING challenging situations, LOVE meeting new people, have EXCELLENT communication skills, ENJOY supervising others, and are a SERIOUS multi-tasker, then Dafa Management’s Customer Account Manager role is for you!

Our Customer Account Manager is the face of our customer's experience. In this position, you will have the unique opportunity to gain the knowledge and experience required for promotion to a management position under experienced personnel's direction. Comprehensive training will include duties in several departments, including sales and compliance operations. 

 We believe that a HIGH-PERFORMANCE CULTURE of revenue growth, profitability, and customer satisfaction depends on a strong employee culture. If you are customer-centric, self-motivated, have superb interpersonal skills, love leading others, and serving your community, then you will want to be a part of our Winning Tradition as our next Customer Account Manager.

Customer Account Manager Will Be: 

• Communicating with qualified leads, reviewing product and service options, and efficiently closing the sale 
• Maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
• Ensuring customer expectations are achieved through inspections, evaluations, and providing outstanding customer service every time
• Receiving complete training alongside other Customer Account Managers and performing duties in several departments, such as Sales, Marketing, and Operations
• Presenting product presentations to potential customers and integrating customer outreach into overall sales goals
• Monitoring and reporting performance progress of goals and sales objectives with management and core trainers 
• Observing experienced Customer Account Managers to acquire knowledge of our company values, methods, procedures, and standards required for the performance of departmental duties
• Achieve individual sales and business development goals through consistent coaching and training

Customer Account Manager Requirements: 

• Bachelors in Management, Business Management, Finance, or Customer Account Management related field
• Superb sales, customer service, administrative, verbal, and written communication skills
• Proven track record of professional growth and exceeding set quotas 
• Motivated to learn, reliable, and professional
• Ability to interact effectively with a wide variety of staff including other Customer Account Managers and other sales-related departments throughout the organization
• Adapt well to continuous change in the sales process and recognize the importance of time management and productivity

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