Customer Account Specialist - Primary Location

Join Daniel Franckewitz Farmers Insurance, a reputable insurance agency dedicated to providing exceptional customer service to our clients. Located in MILFORD, Ohio, our agency has been serving the local community for years, building trust and strong relationships with our policyholders. As an Insurance Customer Service representative, you will play a vital role in ensuring our clients' satisfaction and providing them with the assistance they need.

In this position, you will be responsible for handling incoming calls from policyholders, addressing their inquiries, and providing accurate information regarding their insurance policies. Your exceptional communication skills will be essential in effectively explaining policy details, coverage options, and claim procedures.

We are looking for someone who is customer-oriented and genuinely cares about meeting and exceeding our clients' expectations. Your positive attitude and friendly demeanor will contribute to creating a welcoming and inviting atmosphere for our clients. In addition, your strong organizational skills will enable you to efficiently manage and update client files, ensuring all information is accurate and up-to-date.

While this position is not remote, we offer a supportive and collaborative work environment. You will be part of a team that values teamwork and mutual assistance. Training and ongoing support will be provided to help you succeed in your role and advance your career path within our agency.

If you are looking to join a customer-focused agency with a positive and inviting atmosphere, Daniel Franckewitz Farmers Insurance is the place for you. Apply now to start your journey with us!

Salary Range: $15.00 - $25.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Parental Leave

Evenings Off

Responsibilities

Duties and Responsibilities:

• Help service clients
• Help initiate & process applications until completion
• Scan and file paperwork
• Office admin activities

Qualifications and Requirements:

• Insurance license not required can be trained on job (License required in 30 days)
• Willingness to learn and grow
• Great handwriting
• On time and professional