Customer Acquisition Representative - Lula

Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City!

Lula is rapidly expanding into new markets and is seeking to add talented sales professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for sales, helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Position:

The Customer Acquisition Representative will be responsible for acquiring new customers through outbound and inbound inquiries. This position is responsible for reaching out to potential customers using excellent customer service and high ethical selling standards to build trust and rapport while identifying customer needs.  This role will represent Lula as a first point of contact for potential customers. 

What a typical day looks like:
 

• Contact potential customers via phone (nationwide) to discuss Lula’s unique value proposition
  
   
• Educate customers in the property management space on our unique service to help streamline their maintenance process 

• Research our ideal customer segment using internal notes, company website, and other public information while maintaining order and customer data as directed

• Effectively guide customers through the onboarding process helping them successfully kick off their first work order 

• Maintaining open lines of communication with customers including in-person, phone and e-mail correspondence while staying continually engaged with their business

• Develop a deep understanding of customer goals, organization structure, decision-making processes, and pain-points 

To join our team, you’ll need:

• A positive, solutions focused attitude

• Excellent verbal and written communication skills

• Effective prioritization and time management skills

• Strong initiative to strive for continuous accuracy, quality, and timeliness of information

• The ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment

• To be able to work in a fast-paced, high-energy startup environment without being distracted 

• To balance working independently while being part of a team

• To  be able to listen and talk on a phone headset/handset for up to 8 hours per day

• To Perform all essential job functions with or without reasonable accommodation

• 1 - 3 years of experience in sales, customer service or a related field 

How we support you:

A positive and inspiring team environment that offers support and camaraderie throughout your career

Professional growth and internal promotion opportunities due to continuous organizational growth

Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development

Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Compensation

55-60K Annual Salary Range

Commission 

Bonus programs

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off 

Job Type: Full-time

Schedule: Monday to Friday

Work Location: One location

Work Remotely: No