CUSTOMER AMBASSADOR (PART TIME) - Compass Group, North America

ESFM








+ We have an opening for a CUSTOMER AMBASSADOR (PART TIME) position.


+ Location: HanaHaus 3366 Vila Lido, Newport Beach, 92663 Note: online applications accepted only.


+ Schedule: Part Time; Shifts include Weekdays, Weekends, Holidays. Details in interview!


+ Requirement: Customer Service, Hospitality, Concierge, Events


+ Pay Range: $21.00






ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).





We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1348641.


The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg


Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.





ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.





In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).







Job Summary



Drives a hospitality environment by greeting guests, establishing a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees. You will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors



Essential Duties and Responsibilities:



+ Greets every customer and interacts in a manner to ensure a high level of hospitality.


+ Ensures front desk work area is kept clean and in an orderly state at all times.


+ Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.


+ Monitors and processes visitor and registration requests utilizing a centralized email inbox.


+ Escorts all high touch clients to their meeting destinations.


+ Greets all team members and ensures they have what they need to be successful each day.


+ Relays relevant concerns from customers to supervisors.


+ Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.


+ Performs other duties as assigned.




Qualifications:



+ Experience in a client service / reception position.


+ Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook.


+ Ability to stand/walk for extended periods of time.






Associates at ESFM are offered many fantastic benefits.


Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program


Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)





About Compass Group: Achieving leadership in the foodservice and facility management industry





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.





Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.


ESFM maintains a drug-free workplace.


ESFM