Customer Care Agent at FAITHFUL COMPANION MEMORIALS INC

Faithful Companion Pet Cremation Services is searching for a full-time Driver/Customer Service Representative at our Sharonville, Ohio location at a starting wage of $20 per hour. The driver/CSR position is offered a full benefit package (401K match, medical including concierge medicine, FSA/HSA for medical and dependent care, dental, vision, company paid life insurance, voluntary pet insurance, short term and long-term disability insurance) that is available after 30 days of employment. Afternoons and one weekend day per week are required.

DUTIES AND RESPONSIBILITIES OF A DRIVER:

• Driving company vehicles in a safe and courteous manner.
• Perform pickups and transporting pets to and from clinics and client's homes.
• Accurately completing all required paperwork and forms.
• Keeping clean workspaces and vehicles.
• Provide excellent customer service to everyone.
• Handle and transport pets with the utmost respect and dignity at all times.
• Other tasks as assigned by management.

Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.

• Comfortable speaking to people with compassion and professionalism.
• A Driver candidate should have a current Driver's License and possess a clean driving record.
• Ability to lift at least 75lbs unaided.
• A cell phone with the ability to call, text, and use a GPS application.
• Successfully pass a 4-panel drug test (opiates, cocaine, amphetamines, and PCP) and background check.
• Detail-oriented mindset with a commitment to delivering error-free services.
• Flexibility with scheduling, evenings and weekends are required and shifts could vary.
• To adhere to our strong code of ethics.

Compensation details: 20-20 Hourly Wage

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