Customer Care Representative - TEKsystems

Description:

- Respond to customer inquiries and complaints, and provide solutions to issues.

- Assist customers with opening and maintaining accounts, and process transactions like deposits, withdrawals, and transfers.

- fulfill banking products, such as checking and savings accounts, credit cards, and loans.

- Customer referrals: Identify client needs and refer them to other bank personnel for specific issues or services.

- Customer records: Maintain customer records and update customer information.

Skills:

call center, collections customer service, banking, call volume, banking operations

Top Skills Details:

call center,collections customer service,banking

Additional Skills & Qualifications:

Collections

Telecommunications (comcast, tmobile, verizon, etc,.)

Banking experience preferred

Nice to have: any banking certifications

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.