Customer Development Manager - Walmart - Nestle
Bentonville, AR
About the Job
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
POSITION SUMMARY
The Manager, Customer Development, Omnichannel is responsible for the functional management of Ecommerce sales for Walmart & Sams Club for the Nestle Health Science Wellness portfolio.
KEY RESPONSIBILITIES
• Complete collaboration with internal retail teams to drive overarching retailer strategies that compliment in store and online
• Develop & execute strategic plans to deliver revenue and profit growth objectives for Nestle Health Science and their respective customer base.
• Manage Nestle Health Science marketplace account for Walmart.com.
• Co-Develop joint business plans with their specific ECommerce customer base.
• Deliver targeted budget plans and new product distribution goals.
• Execute brand and category growth strategy in conjunction with the customer’s goals & objectives
• Manage relationship and regular engagement with retailer’s digital media team & agency partners. (i.e. WMC, MAP, Flywheel etc.)
• Own & develop search strategies based on retailer and brand objectives
• Collaborate with media, creative, and digital teams to ensure plan execution
• Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals.
• Maintain clear understanding of customer objectives and liaise with Director to develop operational plans to manage execution and measure results.
• Educate our business partners on our products, retail goals, and measurement of success.
• Deliver customer presentations that show innovation, promotions, communicate pricing, etc.
• Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management, content optimizations, online gap analysis and marketplace opportunities.
• Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
• Responsible for working with agencies to accurately track and account for all trade activities: system input, trade fund management, direct sales forecasting, and projection activities for the company.
• Manage Trade/retail media budget and monitor spending efficiency that focus on a strong ROI/ROAS.
• Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
• Able to travel up to 25%
- Organic growth of NHSc portfolio through various online sales channels across Walmart & Sams.
- Performance against defined goals and objectives.
Programs:
• Walmart Connect
• Sam’s MAP
• Agency of Record
EXPERIENCE AND EDUCATION REQUIREMENTS
• 5+ years consumer product sales experience required, preferably online.
• Walmart.com & Sams.com experience.
• Experience establishing new customer relationships and distribution opportunities
• Experience in consumer goods and Health & Wellness is highly preferred.
• Prior experience working with Walmart Connect or similar affiliate to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Financial acumen; experience managing P&L or budget
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
• Strong acumen of upper and lower funnel tactics needed to drive efficient return on digital activations
PREFERRED SKILLS
• Walmart Luminate Expereince
• Strong sales and revenue generating skills.
• Strong financial and business acumen.
• Dynamic leader who can push past obstacles, overcome objections, and build advocacy with the customer as well as internal teams.
• Ability to recommend and execute creative solutions and push beyond the obvious to deliver recommendations that cover new or “unchartered” territories.
• Excellent written, oral, and interpersonal communication skills; articulate communicator who can quickly synthesize data.
• Practice active listening with customers, gaining insights and moving objectives forward.
• Highly organized with the ability to prioritize, shift priorities as required, and ultimately meet deadlines.
• Ability to multi-task in a fast-paced environment and exhibit follow-through.
• Problem solver with a solutions-oriented mindset.
• Proficient in MS Office Suite (Word, Excel, Power Point, Teams, etc.)
ADDITIONAL NOTES:
Requirement for candidate to be in Rogers, AR area.
317269
#LI-hybrid
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
POSITION SUMMARY
The Manager, Customer Development, Omnichannel is responsible for the functional management of Ecommerce sales for Walmart & Sams Club for the Nestle Health Science Wellness portfolio.
KEY RESPONSIBILITIES
• Complete collaboration with internal retail teams to drive overarching retailer strategies that compliment in store and online
• Develop & execute strategic plans to deliver revenue and profit growth objectives for Nestle Health Science and their respective customer base.
• Manage Nestle Health Science marketplace account for Walmart.com.
• Co-Develop joint business plans with their specific ECommerce customer base.
• Deliver targeted budget plans and new product distribution goals.
• Execute brand and category growth strategy in conjunction with the customer’s goals & objectives
• Manage relationship and regular engagement with retailer’s digital media team & agency partners. (i.e. WMC, MAP, Flywheel etc.)
• Own & develop search strategies based on retailer and brand objectives
• Collaborate with media, creative, and digital teams to ensure plan execution
• Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals.
• Maintain clear understanding of customer objectives and liaise with Director to develop operational plans to manage execution and measure results.
• Educate our business partners on our products, retail goals, and measurement of success.
• Deliver customer presentations that show innovation, promotions, communicate pricing, etc.
• Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management, content optimizations, online gap analysis and marketplace opportunities.
• Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
• Responsible for working with agencies to accurately track and account for all trade activities: system input, trade fund management, direct sales forecasting, and projection activities for the company.
• Manage Trade/retail media budget and monitor spending efficiency that focus on a strong ROI/ROAS.
• Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
• Able to travel up to 25%
- Organic growth of NHSc portfolio through various online sales channels across Walmart & Sams.
- Performance against defined goals and objectives.
Programs:
• Walmart Connect
• Sam’s MAP
• Agency of Record
EXPERIENCE AND EDUCATION REQUIREMENTS
• 5+ years consumer product sales experience required, preferably online.
• Walmart.com & Sams.com experience.
• Experience establishing new customer relationships and distribution opportunities
• Experience in consumer goods and Health & Wellness is highly preferred.
• Prior experience working with Walmart Connect or similar affiliate to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Financial acumen; experience managing P&L or budget
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
• Strong acumen of upper and lower funnel tactics needed to drive efficient return on digital activations
PREFERRED SKILLS
• Walmart Luminate Expereince
• Strong sales and revenue generating skills.
• Strong financial and business acumen.
• Dynamic leader who can push past obstacles, overcome objections, and build advocacy with the customer as well as internal teams.
• Ability to recommend and execute creative solutions and push beyond the obvious to deliver recommendations that cover new or “unchartered” territories.
• Excellent written, oral, and interpersonal communication skills; articulate communicator who can quickly synthesize data.
• Practice active listening with customers, gaining insights and moving objectives forward.
• Highly organized with the ability to prioritize, shift priorities as required, and ultimately meet deadlines.
• Ability to multi-task in a fast-paced environment and exhibit follow-through.
• Problem solver with a solutions-oriented mindset.
• Proficient in MS Office Suite (Word, Excel, Power Point, Teams, etc.)
ADDITIONAL NOTES:
Requirement for candidate to be in Rogers, AR area.
317269
#LI-hybrid
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy
Source : Nestle
