Customer Engineer Restaurants - Stand8

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.

We are seeking a dedicated and skilled Customer Engineer to join our team. This position is responsible for the installation, maintenance, and replacement of Point of Sale (POS) systems and other technological equipment on-site at our client's locations. The successful candidate will be comfortable with extensive travel and overnight work as required.

Responsibilities

• Assets that will be used in the delivery of customer services (e.g. tools, software, documentation, and intellectual property)
• Maintaining parts inventory records and appropriate parts levels
• Accurate and prompt reporting of calls and activity is required, as well as other reporting as needed. This includes tracking and reporting all expenses incurred in the delivery of services, private automobile, and/or public transportation
• Testing, running, and terminating network keystone jacks, patch panels, and cables
• Installation of Complex Point of Sale Hardware and software solutions as a solo technician, lead technician or assist technician
• Travel and to work on rotating shifts, including overnight installations
• Safely use an OSHA-approved ladder up to 12 feet to install equipment
• Operate and work from a platform lift
• Sit in an automobile, train, or plane for extended periods
• Use electric, cordless, and hand tools frequently