Customer Experience Specialist - CSR - Max Health

Ready to start a rewarding journey that combines stellar customer service with creative flair? Max Health is seeking a full-time Customer Experience Specialist with a passion for making a difference and a knack for social media. You'll be a key player in elevating our patients' experiences as well as an integral part of our vibrant team!

You'll be rewarded with a competitive pay range of $18-$20 per hour. Aside from earning great pay, you also receive the following benefits:

• Discounted health insurance with a stipend
• 6 paid holidays
• Monthly performance bonuses
• Simple IRA w/ 3% company match
• Paid continuing education
• In-office wellness bucks
• Paid vacation after 1 year

Join us in Huntsville, AL, and let's revolutionize healthcare together!

WHAT'S YOUR DAY LIKE?

Your daily role will involve warmly greeting patients, managing appointment schedules, and efficiently handling inquiries. You'll be the friendly face guiding patients through their visit, ensuring a seamless and positive experience from check-in to check-out. You'll play a vital role in fostering a welcoming environment and supporting the overall well-being of our patients. Behind the scenes, you'll capture engaging photos and videos, breathing life into our multimedia efforts. Each day is a symphony of customer care and creativity, keeping you energized and inspired!

ABOUT US

At Max Health, we're on a mission to help people live happier, healthier lives. Specializing in neuropathy, prenatal, and spinal corrective care, we offer natural chiropractic solutions in our state-of-the-art facility. Our experienced doctors employ the Webster Technique and the Pierce Results System to create personalized care plans for our clients. We're focused on going beyond temporary relief; we're committed to achieving long-term correction. Cutting-edge technology enables our patients to not only feel a difference but to literally SEE results!

We're passionate about helping our patients overcome hurdles to achieve their goals. We want to help our employees do the same, both in their personal and professional lives. Our practice is family-oriented, and we facilitate a healthy work/life balance. We also offer our staff great perks designed to foster strong bodies and minds, including wellness bucks and paid continuing education. If you're looking for a place to grow and achieve your goals, Max Health is the perfect fit!

WHAT'S NEEDED FROM YOU?

We're looking for someone that can work Monday through Thursday from 8:00 AM - 6:00 PM while meeting the following qualifications:

• Friendly and personable
• Strong phone skills
• Organized multitasker
• Computer proficient
• Customer service and sales-oriented leader
• Good social media skills/graphic design skills

Preferred:

• 1+ years of customer service experience

• 1+ years of sales experience

• 1+ years of marketing experience

Are you up for the challenge of becoming an indispensable part of Max Health's mission? The journey starts with a simple 3-minute mobile-friendly initial application that's shorter than your favorite song. Embark on the next steps toward a promising future together!