Customer Fulfilment Analyst - Ageatia Global Solutions
Racine, WI
About the Job
Description:
Duties:
• Execute assigned tasks in a manner aligned with company and customer expectations
• Make independent judgement within the scope of authority for work governed by standard operating procedures
• Work closely with other members of the team and cross functional partners to provide outstanding service to all customers.
• Ensure proper execution of system tools to ensure the goals of order management are met
• Address and professionally respond to all phone calls and e-mails from internal and external customers in a timely manner and by providing the appropriate level of detail to satisfy any customer concerns
• Initiate required action in response to customer requests and keep records updated and complete to accurately reflect actions taken
• Generate reports for analysis as requested
Duties:
• Execute assigned tasks in a manner aligned with company and customer expectations
• Make independent judgement within the scope of authority for work governed by standard operating procedures
• Work closely with other members of the team and cross functional partners to provide outstanding service to all customers.
• Ensure proper execution of system tools to ensure the goals of order management are met
• Address and professionally respond to all phone calls and e-mails from internal and external customers in a timely manner and by providing the appropriate level of detail to satisfy any customer concerns
• Initiate required action in response to customer requests and keep records updated and complete to accurately reflect actions taken
• Generate reports for analysis as requested
Source : Ageatia Global Solutions
