Customer Operations Intern (Contract) - Linqia

Linqia is the leader in the growing creator marketing industry. We partner with the world's largest brands, including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart, to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent, and have instilled a culture that supports our career development and personal growth. We thrive on innovation and accountability, with a customer-first attitude that adds actual value to everything we touch. Our team members are intelligent, hard-working, and have integrity. They love to have fun as we play to win. At Linqia, you'll be working with others who are passionate about marketing in a fun, fast-paced, and data-driven environment.

Role:

Linqia is looking for a motivated and hardworking part-time Customer Operations Intern. In this role, you will support the execution of influencer marketing campaigns, paid media initiatives, and various campaign and marketing tasks.

Responsibilities:

• Assist in campaign execution by uploading content to presentations and contributing to end-of-program summary decks, ensuring polished and professional deliverables.
• Identify and evaluate potential influencers who align with brand goals and target audience.
• Retrieve and classify comments, organizing them into relevant categories for analysis and reporting purposes.
• Monitor content across social media platforms for specific key terms, language, and adherence to community guidelines.
• Monitor and respond to incoming messages through our help center, ensuring timely and accurate communication while providing excellent support.
• Support Linqia's paid media team by creating paid ad units and uploading them to external tools and systems as required.

Qualifications:

• Currently pursuing a degree in Marketing, Communications, or a related field (or recent graduate)
• Proficient in Google Workspace and Microsoft Office, with a solid understanding of their tools and functionalities
• Creative thinker with excellent written and verbal communication skills
• Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing is a plus
• Self-motivated, organized, and able to handle multiple tasks in a deadline-driven environment
• Familiarity with social media analytics tools is a bonus

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}