Customer Pick-Up Clerk - Levin Furniture & Mattress

Levin Furniture & Mattress is hiring a Full Time Customer Pick-Up Clerk in Smithton, PA!

Starting rates: $16.50

Must be able to work Saturdays

We’re a family-owned company with a history of caring for our employees, customers and community!

Summary: Creates and preserves relationships of trust and loyalty beyond the immediate interaction in direct customer contact. Provides the highest level of customer service by analyzing issues and offering unique, innovative, and cost effective solutions that are timely and precise, assist customers with customer pickup.

Job Description/Duties:

• Provides highest level customer service by resolving customer complaints/questions.
• Negotiates alternative options with manufactures on behalf of the customer.
• Collaborates with stores, merchandising and other operations departments to quickly solve issues.
• Verifies all customer account balances for delivery/pick-up orders. Identifies and corrects discrepancies.
• Schedules delivery and service appointments.
• Prepares delivery manifests, warehouse support documentation and inventory control labels.
• Maintains accurate inventory in Storis and Warehouse Management Systems.
• Prepares reports regarding delivery and repair service using Storis system.
• The Customer Pick Up Clerk covers the CPU office at the distribution center and must be available to work Saturday.
• Other duties as assigned.