Customer Pricing Manager - Plantation, FL - DHL Express, Inc.
Plantation, FL
About the Job
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
_Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine_
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
The role of the Customer PricingManager is to drive and support the country strategy, developing and managing the implementation of customer pricing programs, processes and policies that will support the business vision and mission. It is the goal of the role to develop, to manage and to implement processes, systems and policies that will enable the business to efficiently and effectively turnaround bids, RFQs (Requests for Quotes) and RFIs (Requests for Information) in a way that increases the profitability and productivity of the business. The role must streamline the internal process to deliver pricing to our customers expectations balancing profitability with customer retention and acquisition, aiming also at improving customer satisfaction and customer loyalty. Follows industry developments and competitor pricing strategies that may affect pricing structures and provides tactical and strategic responses.
Key Responsibilities:
Analyzes and recommends appropriate pricing for DHL products and services for specific customers by applying guidelines, performing profitability analysis, and suggesting optimal pricing
+ Analyzesand recommends appropriate pricing for DHL products and services for specificcustomers by applying guidelines, performing profitability analysis, andsuggesting optimal pricing; enforces and interprets pricing policy; worksclosely with Sales
+ Analyzesshipment volume and revenue to determine effectiveness and profitability ofpricing strategies
+ Forecastsvolume and revenue to use in financial and operational planning activities.
+ Initiates profitability reports and develops plans to increase profitability and improve yield
+ Analyzes competitor pricing and makes recommendations regarding ways to improve DHL pricing and profitability. May provide functional guidance, advice and/or training to less-experienced pricing professionals
Autonomy:
Operates with considerable latitude. May develop solutions to non-routine issues, without appreciable guidance fromothers. Reaches decisions under conditions of uncertainty.
Impact:
May direct major pricing projects orprograms with significant business impact within department, area, and businessunit. Errors in judgment or failure to achieve objectives would result insignificant program delays and sizeable expenditure of resources to rectify.
Knowledge:
Possesses extensive knowledge inspecialty area. Routinely called upon to apply comprehensive knowledge ofexisting and emerging technologies, practices, and processes. Primarycontribution is in applying knowledge (product, industry, professional,technical) doing individual contributor work. Provides input in development ofoperating plans/budgets.
People Management:
May lead others in developinginnovative solutions to important, highly complex strategic and operatingproblems; cross-department considerations are often present.
Problem Complexity:
Performs leading-edge professionallevel work. Requires creative and innovative thinking in bringing successful
resolution to high-impact, complex, and/or cross-department problems.
Skill &Qualifications:
Seasoned professional. Concerned withproblems that have a direct and important effect on business programs andresults. Serves as consultant to management on major matters pertaining topolicies, plans, and objectives. State-of-the-art knowledge of technologies, processes,and practices. Typically requires BS/BA in related discipline and a minimum of 8 yearsexperience in related field or a MS/MA anda minimum of 5 years’ experience inrelated field. Professional certification required in some areas.
Key Qualifications:
+ Strongwritten and verbal communication skills
+ Abilityto demonstrate leadership and to make decisions within job scope
+ Exceptionalanalytical skills utilized in complex business environments
+ Demonstratedexperience managing competing priorities and expectations
+ Abilityto deal with conflicts, diplomatic
+ Teamplayer and positive attitude
+ Desire to work in a fast-paced, dynamic environment
Employee Benefits & Incentives
DHL and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings – 401K with company match
+ myShares - Voluntary plan to buy discounted company shares
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _https://www.eeoc.gov/employers/eeo-law-poster_
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
_Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine_
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
The role of the Customer PricingManager is to drive and support the country strategy, developing and managing the implementation of customer pricing programs, processes and policies that will support the business vision and mission. It is the goal of the role to develop, to manage and to implement processes, systems and policies that will enable the business to efficiently and effectively turnaround bids, RFQs (Requests for Quotes) and RFIs (Requests for Information) in a way that increases the profitability and productivity of the business. The role must streamline the internal process to deliver pricing to our customers expectations balancing profitability with customer retention and acquisition, aiming also at improving customer satisfaction and customer loyalty. Follows industry developments and competitor pricing strategies that may affect pricing structures and provides tactical and strategic responses.
Key Responsibilities:
Analyzes and recommends appropriate pricing for DHL products and services for specific customers by applying guidelines, performing profitability analysis, and suggesting optimal pricing
+ Analyzesand recommends appropriate pricing for DHL products and services for specificcustomers by applying guidelines, performing profitability analysis, andsuggesting optimal pricing; enforces and interprets pricing policy; worksclosely with Sales
+ Analyzesshipment volume and revenue to determine effectiveness and profitability ofpricing strategies
+ Forecastsvolume and revenue to use in financial and operational planning activities.
+ Initiates profitability reports and develops plans to increase profitability and improve yield
+ Analyzes competitor pricing and makes recommendations regarding ways to improve DHL pricing and profitability. May provide functional guidance, advice and/or training to less-experienced pricing professionals
Autonomy:
Operates with considerable latitude. May develop solutions to non-routine issues, without appreciable guidance fromothers. Reaches decisions under conditions of uncertainty.
Impact:
May direct major pricing projects orprograms with significant business impact within department, area, and businessunit. Errors in judgment or failure to achieve objectives would result insignificant program delays and sizeable expenditure of resources to rectify.
Knowledge:
Possesses extensive knowledge inspecialty area. Routinely called upon to apply comprehensive knowledge ofexisting and emerging technologies, practices, and processes. Primarycontribution is in applying knowledge (product, industry, professional,technical) doing individual contributor work. Provides input in development ofoperating plans/budgets.
People Management:
May lead others in developinginnovative solutions to important, highly complex strategic and operatingproblems; cross-department considerations are often present.
Problem Complexity:
Performs leading-edge professionallevel work. Requires creative and innovative thinking in bringing successful
resolution to high-impact, complex, and/or cross-department problems.
Skill &Qualifications:
Seasoned professional. Concerned withproblems that have a direct and important effect on business programs andresults. Serves as consultant to management on major matters pertaining topolicies, plans, and objectives. State-of-the-art knowledge of technologies, processes,and practices. Typically requires BS/BA in related discipline and a minimum of 8 yearsexperience in related field or a MS/MA anda minimum of 5 years’ experience inrelated field. Professional certification required in some areas.
Key Qualifications:
+ Strongwritten and verbal communication skills
+ Abilityto demonstrate leadership and to make decisions within job scope
+ Exceptionalanalytical skills utilized in complex business environments
+ Demonstratedexperience managing competing priorities and expectations
+ Abilityto deal with conflicts, diplomatic
+ Teamplayer and positive attitude
+ Desire to work in a fast-paced, dynamic environment
Employee Benefits & Incentives
DHL and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings – 401K with company match
+ myShares - Voluntary plan to buy discounted company shares
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _https://www.eeoc.gov/employers/eeo-law-poster_
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Source : DHL Express, Inc.