Customer Quality Representative - PrideStaff
Chatsworth, CA 91311
About the Job
Customer Quality Representative
Location : Chatsworth, CA
Salary : $31.00/hr with $2,700 bonus. Salary raise upon hiring
This is a full time, temp-to-hire position
Our client is seeking a Customer Quality Representative responsible for ensuring products meet customer, company, and industry standards. You'll handle customer claims, inspect products, and collaborate with internal teams to resolve quality issues.
Key Responsibilities:
Location : Chatsworth, CA
Salary : $31.00/hr with $2,700 bonus. Salary raise upon hiring
This is a full time, temp-to-hire position
Our client is seeking a Customer Quality Representative responsible for ensuring products meet customer, company, and industry standards. You'll handle customer claims, inspect products, and collaborate with internal teams to resolve quality issues.
Key Responsibilities:
- Investigate and resolve customer claims.
- Review and validate product quality and specifications.
- Manage non-conforming parts, corrective actions, and customer portals.
- Collaborate with customers and suppliers to resolve quality concerns.
- Support audits and corrective action implementation.
- Prepare reports on quality metrics and manage returned materials.
- High school diploma or equivalent.
- Must have experience with First Article Inspection using Net Inspect
- Must have experience with Root Cause Analysis
- 2-5 years of experience in aerospace fasteners or related field.
- Experience in quality inspections and corrective action programs.
- Proficient with precision measuring tools and SAP ERP (preferred).
- Strong problem-solving, communication, and Excel skills.
- Quality Auditor/Engineer, Six Sigma, blueprint reading.
- Ability to lift up to 50 lbs and work in non-temperature-controlled environments.
Compensation / Pay Rate (Up to): $30.00 - $31.00 Per Hour
Source : PrideStaff
