Customer Relations Manager - Westwood Village

Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 

We are hiring a Customer Relations Manager to join our sales team at our community Westwood Village. 

This is a high-end luxury community that expects 5 Star customer relations. 

Exceptional Sales Professional

This is an opportunity to improve the lives of seniors while earning a potential compensation package of over $100K.  We are looking for sales professionals who are highly skilled at discovering sales motivations, building relationships, overcoming objections and closing.  Senior living experience is not required but a willingness and determination to meet sales and census goals is a must. The compensation for this position includes a base salary, outstanding commission earning potential and a comprehensive benefits package.  

In this position: 

• You will interact with seniors, their family member and other influencers as they explore  their new vibrant living options.
• You will present the different lifestyles available at your community (Independent Living, Assisted Living & Memory Care), and personalized care services in order to present a specific plan tailored to meet their needs.
• You will conduct community tours, host various prospect and professional events to build occupancy in your community.

Qualifications:

• Five or more years of proven commission based sales experience
• Compassionate with an interest in working with seniors
• Strong communicator with the ability to build relationships and influence decision making
• Expert at discovering a prospects sales motivations and needs
• Quick, strategic thinker with the ability to understand and overcome objections
• Ability to close sales in person and over the phone
• Self-starter with a passion for sales and accomplishing goals
• Project a professional and polished image that inspires confidence and trust

• Requirements:

  • Proficient in Microsoft Office (Word, Excel, Power Point)
  • Experience working with sales CRM systems, tracking leads and sales activities

Benefits:

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.  

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

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