Customer Rental Coordinator - Bobcat Equipment at Bobcat

Bobcat of Pittsburgh Is Hiring a Rental Coordinator For Our Perryopolis, PA Location

Starting Pay From $48,000 Per Year - Full Benefits

Must Have A Valid Driver's License - Must Be Able To Understand Basic Equipment Functionality - Must Have Basic Computer Skills

Sales Experience Is A PLUS!

BOBCAT of Pittsburgh, a division of RECO Equipment Inc., is a full line distributor of compact equipment. Our product lines are supported by Parts and Service Departments at our 8 branches located in Pennsylvania and Eastern Ohio. ​

RESPONSIBILITIES:

Responsible for the rental of equipment provided by Reco Equipment and Bobcat of Pittsburgh through their respective manufacturers offerings.

• Responsible for growth in the department through customer relationships, suggestive selling and cold calls.
• Track daily, weekly and monthly rentals for correct billing.
• Must have good communication and phone etiquette, ability to multitask with customer walk-ins and multiple phone calls.
• Communicate with rental prep staff and logistics for on time delivery and quality.
• Tracking and reporting rental needs to the Rental Manager for growth.
• Tracking all inbound and outbound calls/leads through company CRM.
• Upsell ancillary services such as damage waiver and insurances.
• Monitors promised delivery schedules are met and any known delays are communicated to the immediate supervisor and customers.
• Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
• Other duties as assigned by management
  

REQUIREMENTS

• Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
• Must be able to understand basic equipment functionality. Understanding of minor/major excavation is a bonus.
• Basic computer skills with special attention to Google Docs and formats
  

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