CUSTOMER SERVICE/ACCOUNT MANAGER REPRESENTATIVE - Flat Rate Funding Group

Accelera /RoadEx Insurance Group is an insurance agency that provides commercial insurance products to the trucking/transportation industry. We are currently seeking for a CSR/ Account Manager to add to our team to continue our rapid growth. This a full-time position with the following schedule Monday-Friday 8:30am to 5pm.

This is an opportunity to join a passionate, hard-working group in a comfortable environment.

You’ll be operating on the cutting edge of the transportation insurance industry. Our ongoing

investment in technology and education ensures that we have the best tools and knowledge to

effectively uphold the company’s primary objective of providing the best customer care

possible. As a member of the RoadEx Team, you will work with multiple carriers and customers

to create an outstanding client care experience.

RESPONSIBILITIES

• Handle daily communications among clients, producers, and underwriters
• Maintain agency system/applications by regularly updating data
• Address customer inquiries regarding their insurance coverages
• Process insurance applications, endorsements, binders, quotes, rating, etc.
• Bring accounts to market with insurance carriers
• Some claims reporting and follow-up between insurance carrier and insured

REQUIREMENTS

• To excel in this position, you must be self-motivated with a drive to learn. You must also

• have solid organizational, time management, and prioritization skills, as well as a strong
• work ethic.
• It is essential that you have excellent communication skills (both verbal and written),
• interpersonal skills, and presentation skills, as well as the ability to quickly establish a
• rapport with customers.
• The ability to develop trust and credibility easily and quickly

• Prior insurance industry experience helpful but not required, a proven service ability to
• maintain and develop strategic business relationships with current and new clients.

Accelera Group LLC d/b/a RoadEx Ins. Group

We are a customer first organization. We realize that this goal cannot be accomplished without

a talented, motivated, and well-equipped team. As a result, we provide our team members with

the most up to date technologies, we offer continuing education, and we foster a comfortable

working environment.

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