Customer Service Analyst - Tailored Management
Bloomfield, CT 06152
About the Job
Title: Customer Service Analyst
Location: 100% remote
Pay Rate: $19 to $24/hour, paid weekly!
Schedule: Monday - Friday 8am - 5pm EST
Training schedule will be the same
Initial Assignment Length: 2 Months contract with possibility for extension
A global health insurance provider whose mission is to improve the health, well-being, and peace of mind of those the company serves. Become a part of this ever-growing, deeply caring, and collaborative healthcare industry leader today!
Looking for candidates in the area of Plano, TX/ Bloomfield, CT or Chattanooga, TN. In case this worker converts, then may need to go onsite for Training.
Description:
Skills:
Non-negotiable skills:
Education:
Upon acceptance of offer, candidates will be required to submit to a background check including employment and education verifications and a urinalysis drug screening. Candidates who begin their assignment will have access to health, dental and vision benefits provided optionally by Tailored Management.
Location: 100% remote
Pay Rate: $19 to $24/hour, paid weekly!
Schedule: Monday - Friday 8am - 5pm EST
Training schedule will be the same
Initial Assignment Length: 2 Months contract with possibility for extension
A global health insurance provider whose mission is to improve the health, well-being, and peace of mind of those the company serves. Become a part of this ever-growing, deeply caring, and collaborative healthcare industry leader today!
Looking for candidates in the area of Plano, TX/ Bloomfield, CT or Chattanooga, TN. In case this worker converts, then may need to go onsite for Training.
Description:
- This position is for the Client Outbound Team. Focuses on select National Accounts. Assists with outbounds calls on prior authorizations with the goal of getting these prior authorizations overturned and approved. Responsible for reporting on the details of outbound calls and the prior authorizations. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice. Coordinates with account manager to ensure client needs are met. Informs account manager of account status. May provide guidance, coaching, and direction to more junior members of the team.
Skills:
- Attention to detail
- Call experience
- Verbal and written communication
- Teamwork
- Highly organized
- Microsoft, including Excel and SharePoint
- Salesforce experience a plus, but not required
Non-negotiable skills:
- Attention to detail
- Excellent Verbal/Written Communication
- Ability to work with a team and individually
Education:
- High school diploma required
Upon acceptance of offer, candidates will be required to submit to a background check including employment and education verifications and a urinalysis drug screening. Candidates who begin their assignment will have access to health, dental and vision benefits provided optionally by Tailored Management.
Source : Tailored Management
