Customer Service Associate - Hertz

Job Title: Customer Experience Specialist

Wage: $14.00/hr plus commission

Responsibilities:

• Deliver exceptional customer service to enhance satisfaction and retention.
• Resolve customer inquiries on the first contact to ensure efficiency.
• Empower team members to provide outstanding service through training and support.
• Maintain a positive and collaborative work environment.
• Track customer feedback and suggest improvements to processes.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.