Customer Service Associate - ABD Group Inc.

We specialize in creating engaging experiences that generate engagement for our clients. We are on a mission to redefine what it means to be a premier business communications firm, one interaction at a time. If you're enthusiastic, goal-oriented, and passionate about helping businesses grow, we want you on our team!

As an Entry Level Customer Service Associate, you will play a crucial role in driving customer engagement, revenue generation, and brand development for our valued clients. You'll have the opportunity to work with nationally based brands, creating memorable interactions and contributing to their growth and success.

Entry Level Customer Service Associate Key Responsibilities:

• Engage directly with potential customers and use various sales strategies to drive awareness and revenue generation
• Utilize taught persuasive communication skills to identify and seize sales opportunities, close deals, and achieve or exceed sales targets
• Identify opportunities to recommend additional products or services to customers, thereby increasing client’s sales
• Collaborate with our clients to understand their brand identity and develop strategies to enhance their market presence and visibility
• Stay up-to-date with industry trends, market developments, and competitor activities to provide valuable insights and recommendations to our clients
• Maintain accurate records of sales activities and performance metrics to track progress and provide regular reports to upper level management and clients
   

Customer Service Associate Qualifications:

• Proven experience in sales or a related field is a plus, but we also welcome entry-level candidates with the right attitude and motivation
• Exceptional communication and interpersonal skills, both written and verbal
• A passion for engaging with people and building relationships
• Results-driven with a strong desire to meet and exceed sales goals
• Ability to adapt to various industries and client needs
• Tech-savvy with proficiency in basic computer applications and point of sale systems.
• Enthusiastic, self-motivated, and a team player

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