Customer Service Associate Representative - The Cigna Group

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

Schedule Notes:

• Monday - Friday, 10:00am - 7:00pm EST
• Training - 9:00am - 6:00pm (2-3 weeks)
• Position is 100% remote as of now - possibly hybrid; candidates need to be local to Orlando, FL

Overview:

• Delivers basic technical, administrative, or operative Customer Service tasks.
• Performs simple data entry, sorts requests, and maintains files.
• Understands simple instructions and procedures.
• Performs Customer Service duties under direct instruction and close supervision.
• Work is allocated on a day-to-day or task-by-task basis with clear instructions.
• Entry point into professional roles. 
• Order Entry, Inbound Calls & be able to multi-task between task.  
• Great organization skills and an active listener.  

Top 3 Skills Needed:

• Call Center exp
• Customer Service
• Multi task

Education:

• HS Diploma Required - no other certs required

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $11.40/hour-$15.20/hour 

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)