Customer Service Call Center Agent - $18/hr. FULLY ONSITE at TEKsystems

TEKsystems is looking to hire several Medical Call Center Agents for a large healthcare company out in Austin, TX! This role is fully onsite so please be mindful when applying. You must be within a 20 mile radius of 78727 and have reliable transportation. If you do not have reliable transportation, please refrain from applying. If you are interested in setting up an interview, please send your most updated resume to rsison @ teksystems.com - these interviews are first come, first serve and we are actively interviewing this week!

Hours: M-F 8a-5p, fully onsite, 4 month contract-to-hire

Job Title: Medical Call Center Agent

Must haves:

-             3 years in a healthcare high-volume call center environment, and medical terminology experience for radiology procedures preferred

• Must be familiar with new insurances in the market and familiar with Excel documents

-             Must be proficient within Microsoft Office Suite, especially Excel

-             Strong attention to detail and must be able to multitask

Job description:

• Receive phone calls, fax requests and emails and processed requests for medical records including films and digital images from patients and referring physicians, receiving, delivering, and sending mail correspondence, with patients.
• Contact patients and facilities to obtain comparison images, producing quality images through various systems, and gathering/assembling images for distribution.
• Generate and process daily pull lists and add-ons to ensure timely delivery of prior images, scheduling outside exams to upload images into ARA Synapse.
• Create addendums and overread requests from patients and physician offices.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.