Customer Service/Collections Representative - Shermeta Law Group, PLLC
Auburn Hills, MI 48326
About the Job
Customer Service/Collections Representative
Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position.
Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace, and handle a wide variety of customer service call situations.
Applicant Requirements:
- Comfortable with PC-based applications such as the Internet and an auto-dialer.
- Excellent communication, analytical, negotiation, and organizational skills.
- Ability to maintain a professional tone during all call situations.
- Desire to work and excel in a team environment.
- Strong attention to detail.
- Excellent data entry skills.
- Excellent basic math skills.
- Goal-oriented.
Job Requirements:
- Minimum experience preferred: 2+ years in Customer Service or collection-type role.
- High school diploma or GED required.
We currently offer the following for this position:
- Competitive hourly wage.
- Bonus program.
Equal Employment Opportunity: Our firm is committed to equal employment opportunity.
Drug Testing/Background Checks: Prior to hiring a background check and drug test are required.
Benefits: The Firm offers a competitive benefits package to all eligible employees, including employer-paid life insurance and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process.
Voluntary Benefits:
- Medical Insurance – The firm pays 51% of the medical insurance premium cost.
- Dental insurance.
- Vision Insurance.
- Disability Insurance.
- Voluntary Life Insurance.
- Free access to the fitness center located within the building.
Please send your resume to hr@shermeta.com
Source : Shermeta Law Group, PLLC