Customer Service Consultant Hybrid - Memorable Escapes
Charlotte, NC
About the Job
Remote Travel Customer Consultant
Summary:
We are seeking a passionate and self-motivated Remote Travel Consultant to join our team. As a commission-based consultant, you will have the flexibility to work from anywhere while helping clients plan their dream vacations. If you have a knack for sales, a love for travel, and excellent customer service skills, we want to hear from you!
**Responsibilities:**
- Consult with clients via phone, email, or online chat to understand their travel preferences, budget, and requirements.
- Research destinations, accommodations, transportation options, and activities to create personalized travel itineraries.
- Make reservations for flights, hotels, rental cars, tours, and other travel services, ensuring accuracy and efficiency.
- Provide ongoing support to clients before, during, and after their trips, addressing any questions or concerns.
- Stay updated on travel trends, promotions, and packages to offer clients the best deals and value-added services.
- Meet sales targets by effectively promoting travel products and services and maximizing revenue through upselling opportunities.
- Utilize online booking systems and software tools to streamline processes and enhance productivity.
- Maintain positive relationships with clients and travel suppliers to ensure a high level of customer satisfaction.
**Qualifications:**
- Previous experience in the travel industry, customer service, sales, or related field preferred.
- Strong understanding of travel destinations, products, services, and industry trends.
- Excellent communication skills, both verbal and written, with the ability to build rapport with clients.
- Proven sales skills with a focus on achieving targets and driving revenue.
- Strong organizational skills and attention to detail to ensure accuracy in bookings and itineraries.
- Ability to work independently and manage time effectively in a remote work environment.
- Proficiency in using computer systems, telecommunication devices, and online tools.
- Passion for travel and a commitment to providing exceptional customer service.
**Note:** This is a remote position, and candidates from any location are welcome to apply. Flexible working hours may be required to accommodate client needs across different time zones.
Summary:
We are seeking a passionate and self-motivated Remote Travel Consultant to join our team. As a commission-based consultant, you will have the flexibility to work from anywhere while helping clients plan their dream vacations. If you have a knack for sales, a love for travel, and excellent customer service skills, we want to hear from you!
**Responsibilities:**
- Consult with clients via phone, email, or online chat to understand their travel preferences, budget, and requirements.
- Research destinations, accommodations, transportation options, and activities to create personalized travel itineraries.
- Make reservations for flights, hotels, rental cars, tours, and other travel services, ensuring accuracy and efficiency.
- Provide ongoing support to clients before, during, and after their trips, addressing any questions or concerns.
- Stay updated on travel trends, promotions, and packages to offer clients the best deals and value-added services.
- Meet sales targets by effectively promoting travel products and services and maximizing revenue through upselling opportunities.
- Utilize online booking systems and software tools to streamline processes and enhance productivity.
- Maintain positive relationships with clients and travel suppliers to ensure a high level of customer satisfaction.
**Qualifications:**
- Previous experience in the travel industry, customer service, sales, or related field preferred.
- Strong understanding of travel destinations, products, services, and industry trends.
- Excellent communication skills, both verbal and written, with the ability to build rapport with clients.
- Proven sales skills with a focus on achieving targets and driving revenue.
- Strong organizational skills and attention to detail to ensure accuracy in bookings and itineraries.
- Ability to work independently and manage time effectively in a remote work environment.
- Proficiency in using computer systems, telecommunication devices, and online tools.
- Passion for travel and a commitment to providing exceptional customer service.
**Note:** This is a remote position, and candidates from any location are welcome to apply. Flexible working hours may be required to accommodate client needs across different time zones.
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Source : Memorable Escapes