Customer Service Coordinator - Construction at Jobot
Los Altos, CA 94022
About the Job
Competitive Compensation Full Benefits and Career Development
This Jobot Job is hosted by: Luke Moussalli
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $55,000 - $70,000 per hour
A bit about us:
We are a comprehensive company that specializes in providing a wide range of residential home owner services for preserving and maintaining residential properties. Our services encompass various aspects of home care, including property repairs, renovations, and landscaping. From routine maintenance tasks such as painting, plumbing, and electrical repairs to more extensive remodeling projects, we cater to homeowners' needs, ensuring the longevity, aesthetics, and functionality of their properties. We have a very skilled team of professionals that offer reliable and efficient services to enhance the overall value and comfort of homes while alleviating homeowners' stress and burden related to property upkeep.
Why join us?
Job Details
Responsibilities:
correspondence. This process includes subscriber requested vendor repairs, maintenance recommended vendor repairs, and re-occurring vendor maintenances.
Services. Assist in leading weekly repair meetings to ensure all job files and tasks are up to date in coordination with Project Services Department staff.
Qualifications:
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Luke Moussalli
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $55,000 - $70,000 per hour
A bit about us:
We are a comprehensive company that specializes in providing a wide range of residential home owner services for preserving and maintaining residential properties. Our services encompass various aspects of home care, including property repairs, renovations, and landscaping. From routine maintenance tasks such as painting, plumbing, and electrical repairs to more extensive remodeling projects, we cater to homeowners' needs, ensuring the longevity, aesthetics, and functionality of their properties. We have a very skilled team of professionals that offer reliable and efficient services to enhance the overall value and comfort of homes while alleviating homeowners' stress and burden related to property upkeep.
Why join us?
- Health, Dental, Vision insurance
- Life insurance
- 401(k), 401(k) matching
- Flexible spending account (medical)
- Employee assistance program
- Sick leave, vacation, PTO
Job Details
Responsibilities:
- HPS Project Services Team Dispatch: Receive, process, and coordinate HPS project service teams or vendors to perform project services.
- Task Management: Create and manage project service and vendor request tickets from start to finish. Maintain accurate and prompt updates to tasks for all
correspondence. This process includes subscriber requested vendor repairs, maintenance recommended vendor repairs, and re-occurring vendor maintenances.
- Deadlines: Ensure that HPS and sub-contractors deliver on agreed upon deadlines.
- Site-Meetings: Assist and/or arrange site meetings with subscribers, vendors, HPS techs and HPS management.
- Attend routine meetings throughout the week to provide updates and clarification to Project Services Supervisor, Project Service Techs and the Manager of Project
Services. Assist in leading weekly repair meetings to ensure all job files and tasks are up to date in coordination with Project Services Department staff.
Qualifications:
- Minimum 2 years of relevant experience in a similar role
- Prior experience in a property management or residential repair coordinator role preferred
- Bachelors degree is preferred but not required
- Asana software experience preferred but not required
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
55,000 - 70,000 /year
