Customer Service Coordinator Lead - Lovelace Medical Center

Join our team as aday shift, full-time, Customer Service Coordinator Lead in Albuquerque, NM. 

Fulfilling your purpose begins here: 

People First, Always. Here’s how we take care of our people: 

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more. 

Your team is bigger than your department: 

• Lovelace Medical Center is an acute care hospital, with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services. 
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. 

• Leads and oversees the daily duties of assigned staff within a designated department.
• Provides guidance and training to assigned staff responsible for admitting, registering, scheduling and verifying patient insurance policies.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures and regulations to ensure compliance and patient safety.
• review and work registration and billing work queues
• Provide training and guidance to staff
• Responsible for registering and scheduling patients.
• Handle customer account transactions and oversees cashiering operations.

Job Requirements:

• High School Diploma or GED equivalent
• Two (2) years of directly related experience
• Medical Terminology

Preferred Job Requirements:

• Associate’s Degree in related field of study
• Medical Office Experience