Customer Service Coordinator - CornerStone Staffing
Lewisville, TX 75067
About the Job
Job Description
Are you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours?! Room for growth and advancement!! Come work for a company that promotes only from within!
Title: Customer Service Coordinator
Location: Lewisville, TX
Pay: 16.00/hr.
Schedule: MUST BE ABLE TO WORK 7am - 7 pm, Monday through Friday and 10am - 2 pm, Saturday as needed
Job Description:
The Customer Service Coordinator is responsible for direct customer contact about program support. The position will support several members of the team along with managing the daily requirements of the department.
Assist with coordination of external communication to all Installers.
Monitor service levels with our retail partners.
Maintain category management for all of the installers customers.
Monitor open order report for accuracy.
General sales administration for the Install Department.
General meeting coordinator.
Responsible for employee installed purchases.
Responsible for entering data into system softwares and Excel-based worksheets.
Must have excellent follow-up capabilities, questioning our customers as to the participation in the programs.
Oversee all product/service related damage claims.
Requirements:
Must be able to type 30wpm
1 year of customer service experience
Good job stability! (no more than 2 jobs within the last 3 years)
Excellent communication and interpersonal skills
Ability to multitask and work in a fast pace environment
Benefits:
GREAT WORK ENVIRONMENT
ONLY promote from within
Profit Sharing, 401k, and great Health Benefits once hired on
Application Process includes:
Clear Criminal Background
Clerical testing
Professional references verified
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Accountbutton to complete the application and select the Irving Branch.
Send your resume to shelbys@cornerstonestaffing.com and put"CS Coordinator"in the subject line to schedule your phone interview.
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