Customer Service / Dispatch - PrideStaff
Addison, TX 75001
About the Job
TALENTED CUSTOMER SERVICE AND DISPATCHER NEEDED FOR OUR CLIENT IN ADDISON
Our client is an innovative technology company specializing in cutting-edge telecommunications and networking solutions. They pride themselves on delivering top-notch products and services to businesses and consumers alike.
Job Responsibilities:
• Coordinate and manage the efficient scheduling and dispatching of field technicians and service personnel
• Monitor and track technician locations, job progress, and completion status in real-time
• Prioritize and assign service calls based on urgency, technician availability, and geographical location
• Communicate effectively with customers, technicians, and other departments to ensure smooth operations
• Utilize dispatch software and GPS tracking systems to optimize routes and improve efficiency
• Handle customer inquiries, complaints, and service requests professionally and courteously
Our client is an innovative technology company specializing in cutting-edge telecommunications and networking solutions. They pride themselves on delivering top-notch products and services to businesses and consumers alike.
Job Responsibilities:
• Coordinate and manage the efficient scheduling and dispatching of field technicians and service personnel
• Monitor and track technician locations, job progress, and completion status in real-time
• Prioritize and assign service calls based on urgency, technician availability, and geographical location
• Communicate effectively with customers, technicians, and other departments to ensure smooth operations
• Utilize dispatch software and GPS tracking systems to optimize routes and improve efficiency
• Handle customer inquiries, complaints, and service requests professionally and courteously
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
A professional, supportive team environment
Representation to North Dallas’ top employers
Full medical benefits package
Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!
Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney
Compensation / Pay Rate (Up to): $20.00 - $20.00
Source : PrideStaff
