Customer Service Dispatcher - Global Channel Management, Inc

Customer Service Dispatcher 1-3 years experience

Customer Service Dispatcher requires:

Proficient with computers

Windows applications

Oracle experience a plus

Customer Service Dispatcher duties:

Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.

Take service calls, communicate

Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.

Reassign work as needed, making judgments based on current workloads & priorities.