Customer Service/Inside Sales - BBSI
Modesto, CA
About the Job
Reports To: Operations
Job I.D. #61550
Summary: Our client is looking for a Customer Service/Inside Sales Representative To assist customers and sales reps with purchases and inquiries in a professional and timely manner.
Duties and Responsibilities include the following (other duties may be assigned as needed):
- Greets incoming customers to showroom in a professional courteous and timely manner.
- Assists showroom customers with purchasing items by answering inquiries, providing product and price information, processing invoices and payments for purchases.
- Answers incoming telephone calls in a professional, courteous and timely manner, answering inquiries, processing orders, and transferring calls as needed.
- Assists outside sales representatives with orders and inquiries.
- Informs outside sales representatives and customers of all back-order information as required.
- Promotes and effectively sells company products and supplies using established company sales techniques. applying suggestive selling techniques when assisting customers.
- Keeps up-to-date with industry and product knowledge, applies knowledge of store products and services on a daily basis.
- Operates standard office equipment including:
- multi-line telephone system
- computer
- multi-function (copy/printer/fax/scan) machine
- Replenishes supplies in store as needed.
- Maintains a neat and orderly work area at all times.
- Performs other related duties as assigned
Skills:
Bilingual English/Spanish (Required)Oral Communication Skills
Written Communication Skills Customer Relations Customer Service
Diplomacy
Pay Rate - $19per hour
Work Hours: Monday – Friday
7:30 am – 4:00 pm
Benefits:
Health
Vision
401K
PTO
*Benefit conditions may apply/only FTare eligible
Math Aptitude Organization Professionalism Presentation Reading Skill
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or Equivalent. Prior customer service experience helpful.Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before customers, employees or management. Bi-lingual (English/Spanish) strongly preferred.Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Windows, Outlook and Word.Work Environment:
Showroom, office, some warehouse. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually low.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision.
*Note: This job description will be updated if duties change significantly. Job functions are subject to modification based on business needs.
ADA/FEHA - The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.
EEO: This company is an Employment Equity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex or national origin. Qualified minorities, women and veterans are encouraged to apply.
California applicants: to see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.
