Customer Service - Insurance - Clair Associates
Apollo, PA 15613
About the Job
Our insurance and financial services office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessary. Insurance P&C license or banking background a plus!
Salary Range: $25650.00 - $28500.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Be outstanding at relationship building.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Answer incoming phone calls in a friendly and helpful manner
- Receive and process premium payments from customers.
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Source : Clair Associates