Customer Service/Internet BDC Representative - Dave Gill Chevrolet

Job Description

Join Our Team as a Business Development Representative!

Are you ready to be part of a revolution in the way people shop for cars? We’re transforming the customer experience in our Business Development Center and we want YOU to be at the forefront of this change!

What’s Different?
We’re shaking things up and moving beyond the traditional phone and email exchanges. Most of your day will be spent connecting with customers through engaging video presentations. You’ll help bring our vehicles to life, answer customer questions in a personalized way, and build trust—all through the power of video. If you love being on camera and want to show off your communication skills, this is the role for you!

What You’ll Do:

Create Personalized Video Content: Respond to internet and phone inquiries with exciting, tailored video presentations that showcase our vehicles and services. You’ll be the face of our dealership, helping customers feel confident and informed about their choices.

Connect in Real Time: Answer customer inquiries via phone, text, and email, but always with a focus on making the connection feel personal and interactive. We’re all about creating memorable moments!

Be a Customer Experience Guru: Respond to incoming calls from potential buyers and existing customers. Use video and other media to make each interaction fresh, fun, and informative.

Proactive Outreach: Follow up with our current customers to ensure they’re thrilled with their experience. Have a knack for spotting opportunities? You’ll also chat with them about lease renewals, trade-ins, and upgrades—all through dynamic video messages!

What We’re Looking For:

Video-Ready: Comfortable being on camera, creating video content, and communicating confidently through video platforms.

Great Communicator: You’re a pro at turning information into a compelling story that customers will remember.

Tech-Savvy: Familiar with CRM systems and digital communication tools.

Driven & Personable: You’re excited about connecting with people and making a difference in their car-buying journey.

Why Join Us?

You’ll be part of a growing team that’s redefining how customers experience car shopping. We’re making the process more visual, more interactive, and more fun! And with our state-of-the-art tools and video-first approach, you’ll have the chance to build skills that are in high demand.

Hours:

We are closed on Sundays.  Schedule includes one day off through the week. 

Hours or operation are Monday - Thursday 9:00 a.m. - 7:00 p.m., Friday 9:00 a.m. - 6:00 p.m. and Saturday 9:00 a.m. - 5:00 p.m. with scheduled 8-hour shifts within these hours. 

(40 hours/week)

Pay:

Hourly pay Commissions Bonuses Cash Bonuses  

Benefits:

Health Insurance, Dental, Vision

Paid Vacation

Paid Holidays

401K with Company Contributions

If you would like to work in a fun environment where you are appreciated and acknowledged for your work ethic and contributions, contact Miranda Hayes, BDC Manager @ 614 861 6230 x 2126 and submit your resume for consideration.

Company Description

We are located on the east side of Columbus, one mile south of the airport in the area of Broad and Hamilton.

Benefits

Employees have access to opt into health coverage, dental and vision after 90 days of employment.

401k plan is available after 1 year of employment.

One week of paid vacation is earned after 1 year of employment.

Paid holidays are awarded after 90 days of employment.