Customer Service - KFC
Kenton, OH 43326
About the Job
• Are you the happiest when you are helping others?
• Do others count on you because you are dependable and always show up to work?
• Are you competitive? Do you love to win?
• Do you work harder than anyone you know?
• Are you someone who has a place for everything and everything in its place?
• Do other people consistently pick you to be on their team because you are a great team player?
• If you can answer YES to these questions, we may have the perfect role for you as a Team Member – Customer Service in our restaurant.
ROLE SUMMARY:
You are the face of our restaurant! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company – you serve our customers! You prepare our world famous food every day. Each customer is someone's mother or brother or son or aunt and you have the opportunity to make his or her day. You have high standards. You would never serve a product to a customer that you would not serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. This is what gives meaning to our team members, and what we hope gives meaning to you.
Key Responsibilities (what our Team Members do):
• Needs little guidance in solving problems
• Trains on their core position and keeps up to date on their training
• Works hard to achieve goals
• Demonstrates positive energy at all the times
• Works to create a great atmosphere within the restaurant
• Cooperates with fellow team members by helping others when they need it
• Believes in all people by treating others fairly and with respect
• Recognizes others for a job well done
• Demonstrates positive energy at all times
• Organized, detailed and enjoys following standards and guidelines
• Greets each customer with a smile
• Creates a winning experience for every customer
• Knows the restaurant and shift goals, and works to achieve them every day
• Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager
Other Requirements:
• Arrive at work on time
• Flexible scheduling
• Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.)
• Able to lift up to 25 lbs and carry up to 30 feet
• Able to push/pull up to 90 lbs up to 30 feet
• Able to stand and walk for a majority of work shift
• Follows restaurant cash handling safety and security procedures
• Adheres to restaurant and City/State/United States safety requirements
• Knowledge of and compliance with restaurant's Human Resources policies and processes
We’ve got great jobs for people just starting their careers, looking for a flexible second job or continuing to work after retirement. At KFC, what you do matters! If you want a fun, flexible job and be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
As a Team Member, you could be the smiling face that greets and serves customers. Or you could be the cook that prepares our world famous chicken (and tell your friends you know the "secret" - just kiddin'). Whatever job you do, you know what you do matters - to your team and to your customers.
