Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

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Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Oversees administrative and specialized operational support. This position is for Informative Research, a subsidiary of Stewart Title.

Job Responsibilities

• Manages support team members ensuring the client is equipped with adequate administrative and operational support
• Validates efficiency of processes and support structure related to customer service
• Effectively resolves inquiries or escalations generated by external or internal customers
• Manages individual contributors and/or supervisors
• Accountable for the performance and results of a team within area of specialty
• Assesses departmental priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
• Applies understanding of the business and how own area integrates with others to achieve departmental objectives
• Reviews the team’s ability to achieve service, quality and timeliness of objectives
• Identifies and solves technical and operational problems; understands broader impact across the department
• Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
• Performs all other duties as assigned by management

Education

• Bachelor's degree in relevant field preferred

Experience

• Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.