Customer Service - Patient Account Specialist - Sherloq Solutions

$500 Hiring Bonus

Full time patient account specialist needed for a high energy, performance focused extended business office for healthcare facilities. We offer a very competitive hourly rate and a tremendous benefits package. Ideal candidate should possess the following: Self motivated individual with strong customer service attitude, communication, negotiation, and computer skills. Candidate must have a strong work ethic and a strong desire to achieve individual and team goals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin.

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EOE AA /Minorities/Females/Vet/Disability

DUTIES

Successful candidate will work with patients to help resolve medical bills via telephone. Discuss patient responsibilities after insurance or straight self pay balances; establish payment in full and monthly payment arrangements on healthcare accounts. Notate accurate communications with patients and maintain HIPAA confidentiality while working accounts.

QUALIFICATIONS

Strong listening and communication skills in a friendly customer service environment. Call center experience a plus. Computer proficiency with Microsoft Word, Excel and Patient Accounting Systems. At least 1 year of customer service and/or medical collection background is preferred. Must pass a drug test and a pre-employment background check.