Customer Service Professional - Tacoma - Days - $20 at Express Employment Professionals

Are you ready to be the voice of a transport company whose product is service?  Our client is seeking a dynamic and customer-focused individual to join their team as a Customer Service Representative. In this role, you will be the first point of contact for their drivers, clients, and partners, ensuring that their needs are met with efficiency and professionalism. If you thrive in a fast-paced environment, have a passion for customer service, and are looking for a rewarding career in the transportation industry, we want to hear from you!

 Location:  Tacoma, WA

 Position Type:   Temp to Hire

 Pay:  $20/hr

 Schedule: 7:30am-4:00pm Monday thru Friday 

Job duties to include: 

• Answering a high volume of phone calls, emails, and texts via multiline phone systems and Outlook
• Handle daily scheduling of trips by documenting trip requests and selecting the most appropriate transportation providers
• Process work orders, scale tickets, and bills of lading
  Utilize correct coding and documentation procedures

Qualifications:

• Hands-on experience in a blue-collar office environment (such as logistics, warehouse or transportation)
• Ability to work in a fast-paced and demanding setting, requiring a resilient and adaptable mindset
  Experience working in a Call Center is preferred

Ways to Apply:

• Apply Here!
• Call or text to schedule an interview  253-475-6855
• Email your resume to kim.jackson@expresspros.com

Benefits Available to Eligible Express Associates:

• Medical Plan
• Dental Plan
• Sick leave
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vision/Eyewear Plan
• Life Insurance
• Prescription Drug Reimbursement
• Short-Term Disability

#TWA