Customer Service/Quoting Representative - RIE Coatings LLC

RIE Coatings is hiring for a full-time Customer Service/Quoting Representative at our metal finishing facility in Albuquerque. This position will be the first point of contact for our customers and the last person they talk to as they pick up their orders. You will be answering phones, receiving orders, processing quotes, maintaining inventory counts, processing orders to be shipped, assisting customers who pick up their orders, and more. You'll bring a positive, team-focused attitude, an ability to communicate clearly verbally and in writing, and a solid understanding of the quoting process.

Essential Responsibilities include:

• Answers phones and routes calls as needed.
• Greets all customers, visitors, and delivery drivers politely and professionally.
• Takes delivery of customer material via customer drop off, delivery driver, or various freight companies.
• Enters customer orders into the system, completes the necessary paperwork, and print work orders.
• Coordinate and arrange material pick-up.
• Create shipping paperwork and applicable certification documentation.
• Process quotes as assigned.
• Maintain accurate inventory counts.
• Assisting with packaging/unpackaging of parts and masking/unmasking of parts if needed.

Required Qualifications:

• High School Diploma/GED
• Experience in customer service, order entry, or shipping/receiving, specifically in a manufacturing/production environment.
• Proven understanding of quoting, estimating, or similar function.
• Experience with Microsoft Office
• ERP/MRP system experience, preferably JobBOSS (Exact)

We offer excellent benefits including medical, dental, vision, life insurance, long-term and short-term disability, 401k with company match, PTO, paid holidays, and more!

To learn more about RIE visit us at www.riecoatings.com.