Customer Service Receptionist - NorthPoint Search Group

Customer Service Receptionist

Our client is in a phase of rapid expansion, and we're on the lookout for exceptional individuals to join our dynamic team. If you're a customer service superstar and can engage in meaningful conversations, we want you!

We are a unique Medical Device Company that stands out from the crowd. We're committed to supporting you every step of the way, from celebrating personal milestones and special occasions to offering numerous perks and benefits, including healthcare and a 401k plan, as well as providing outstanding career guidance and progression opportunities.

As a fast-growing business, we have a lot to offer you: a one-of-a-kind office, a fun and inclusive culture, an eco-friendly working environment, and exciting corporate events. We certainly know how to celebrate in style!

We currently have numerous full-time positions available, and we're eagerly awaiting YOUR application!

About the Role

As one of our esteemed Customer Service Receptionists, you will undergo comprehensive training to equip you with all the skills needed to become an essential part of our Customer Service team.

Your role will involve representing Our Client to a portfolio of clients, assisting them with their medical device needs, and impressing their callers with your exceptional customer service and relationship-building skills. Working as an integral part of our fast-paced and growing team, your responsibilities will include:

• Promptly and efficiently handling inbound phone calls, listening, understanding clients' needs, and helping them solve their challenges.
• Entering caller information into our system accurately and in a timely manner.
• Providing the highest levels of customer service to clients consistently.
• Maintaining a fabulous attitude towards delivering exceptional customer service.
• Demonstrating a confident telephone manner with excellent communication and interpersonal skills.
• Exhibiting accurate and timely data entry skills.

What You'll Enjoy

When you work in our uber-friendly Kennesaw office, you'll benefit from:

• Comprehensive and expert training to empower your growth.
• A hybrid work arrangement (NOT remote).
• Long-term career progression opportunities across the business.
• A competitive starting salary of $15.50 per hour with rapid pay progression (salary increases to $16.50 per hour after 6:00 PM).
• Company-sponsored snacks.
• Shift incentives and opportunities for overtime.
• A comprehensive benefits package, including healthcare, dental, and vision insurance, a 401k plan, and life insurance.
• Paid time off (PTO).

Join us on this exciting journey and become a valued member of our team. Discover the extraordinary world of customer service and the abundant opportunities that await you. Come aboard as a Customer Service Receptionist and embark on a fulfilling and promising career with us!

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