Customer Service Rep - Information Desk - Ascension
Tulsa, OK 74104-6502
About the Job
- Department: Auxiliary
- Schedule: Part-time evenings: Saturday and Sunday 11:30am - 8:00pm, holidays included. There will be an occasional 8:00 am-8:00pm shift.
- Hospital: Ascension St John
- Location: Tulsa, OK
Perform a variety of customer service functions.
- Handle customer service inquiries and problems.
- Provide orientation and education for various types of equipment to customers.
- May also include instructions on patient owned repairs.
- Use systems for tracking, information gathering, or troubleshooting.
- Respond to inquiries and may refer customers to secondary sources.
- Maintain records as appropriate.
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Experience:
- Great customer service skills
- Great listener
- Computer skills a must
Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer:Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement:This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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