Customer Service Rep, Long term care - Lincare

This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.

Job Responsibilities:

      • Log all incoming calls

      • Add new residents to existing LTC customer data base as necessary

      • Follow up on delivery of requested items

      • Answer questions and troubleshoot customer issues

      • After-hours dispatching when scheduled

      • Read and analyze documents such as customer orders

      • Effectively communicate with co-workers and customers alike

      • Help with the training of employees

      • Apply common sense understanding to carry out oral and written instructions

Education and Experience:

      • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

      • Computer literacy is necessary

Physical Demands:

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled