Customer Service Rep - Lincare

One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

WHY WORK AT Lincare?

      • Culture- An inclusive, open, and friendly environment focused on our associates and their success

      • Benefits- Comprehensive benefits package with flexible options to fit your individual needs

      • Robust Bonus Plan- Monetary rewards for meeting and exceeding established production goals

Responsibilities:

      • Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments

      • Review and make sure all documentation created and received meets insurance guidelines

      • Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received

      • Answer/make phone calls using proper telephone etiquette

      • Read and analyze documents such as patient orders

      • Comprehend pharmacy prescription terminology

      • Effectively communicate with coworkers and patients

      • Work in a team environment

      • Independently solve problems and make decisions

      • Apply common sense understanding to carry out oral and written instructions

      • Basic computer skills required

      • Capable of multitasking, with excellent organization

Education and Experience:

      • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled