Customer Service Rep - Dignity Health
Phoenix, AZ
About the Job
Overview
Hello humankindness (https://hellohumankindness.org/)
Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.
We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.
_U.S News & World Report_ routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.
St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/) .
Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .
_For the health of our community ... we are proud_ _to be_ _a tobacco-free campus._
Responsibilities
JOIN US NOW as we are seeking a dynamic CUSTOMER SERVICE REPRESENTATIVE to perform complex customer service representative duties including but not limited to handling/processing in and outbound telephone and web-based interactions as well as written correspondence and documentation with little to no supervision.
Located in Phoenix AZ this position is critical to the success of St. Josephs Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Qualifications
Minimum:
+ HS Diploma/GED and three years related experience required.
Preferred:
+ College level business courses helpful.
+ Working knowledge of coding billing and accounting as it relates to the position is preferred.
Pay Range
$17.93 - $24.66 /hour
We are an equal opportunity/affirmative action employer.
Hello humankindness (https://hellohumankindness.org/)
Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.
We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.
_U.S News & World Report_ routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.
St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/) .
Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .
_For the health of our community ... we are proud_ _to be_ _a tobacco-free campus._
Responsibilities
JOIN US NOW as we are seeking a dynamic CUSTOMER SERVICE REPRESENTATIVE to perform complex customer service representative duties including but not limited to handling/processing in and outbound telephone and web-based interactions as well as written correspondence and documentation with little to no supervision.
Located in Phoenix AZ this position is critical to the success of St. Josephs Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Qualifications
Minimum:
+ HS Diploma/GED and three years related experience required.
Preferred:
+ College level business courses helpful.
+ Working knowledge of coding billing and accounting as it relates to the position is preferred.
Pay Range
$17.93 - $24.66 /hour
We are an equal opportunity/affirmative action employer.
Source : Dignity Health