Customer Service Rep - Cut N Dry Restoration

Cut N Dry Restoration in Rancho Cucamonga, CA is calling all energetic and organized representatives to apply to join our amazing team as a full-time Customer Service Rep!

WHY YOU SHOULD JOIN OUR TEAM

We are a home restoration company that offers exciting opportunities for growth while fostering a team-oriented environment built on trust and respect. We pay our Customer Service Reps a competitive wage of up to $23 per hour, based on skills and experience. Our office also enjoys great benefits, including medical, dental, vision, and life insurance, a 401(k) plan, and competitive bonus incentives. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT CUT N DRY RESTORATION

Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us above the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen.

To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town. Come join our restoration team!

ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent written and verbal communication skills? Do you have great attention to detail and a commitment to accuracy? Can you work independently and take on new tasks with little supervision? Are you a critical thinker with strong problem-solving skills? Are your customer service and interpersonal skills out of this world? If so, please consider applying for this position today!

YOUR LIFE AS A CUSTOMER SERVICE REP

This full-time position typically works in the office Monday through Friday with a rotating weekend and on-call schedule.

As a Customer Service Rep, you are the first point of contact for our customers. You spend the majority of your time in the office on the phone or computer answering calls, confirming appointments, resolving issues, updating client information, and dispatching technicians. While dispatching technicians, you maximize their time and mileage. As needed, you update customers on any changes. You also ensure customer satisfaction by following up with clients after their services have been performed. With you on our team, our office runs efficiently, and the trusting relationships you create with clients keep them coming back for more!

WHAT WE NEED FROM YOU

• High School Diploma or equivalent
• 2+ years of experience in customer service, collections, and account management
• Willing to work weekends

If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

Location: 91730