Customer Service Rep - Remote - Medical Professionals

You have an exciting opportunity to work as a Customer Service Representative with an IPA medical group that emphasizes prevention and wellness for its patients. This award-winning network includes 600+ independent primary care physicians and more than 1,000 specialty physicians, and local hospitals in Orange County, CA.

What you will be doing

• Assist customers with inquiries regarding claims, referrals, billing, transportation and coordination of care
• Accurate documentation of every call
• Communicate recurring issues/ complains/ trends to management

The ideal candidate will have

• High School Diploma or GED
• 2+ years of call center experience
• Healthcare experience
• Knowledge and experience of claims, eligibility and referrals preferred
• Proficient in Microsoft

What we offer

• Pay: $21/hr
• Monday Friday 8am to 5pm
• Full benefits
• 401k
• Paid time-off

Don t delay apply today!