Customer Service Representative $21-$23/hr - Ultimate Staffing Services

Now Hiring: Customer Service Representative for a growing manufacturing company in south Minneapolis!

Details:

• Pay range: $21-$23/hr - maybe higher for manufacturing customer service experience
• Schedule: Monday-Friday, 9:00am-5:30pm
• Location: 100% in office in Minneapolis (free parking)
• Type: temp to hire on permanent

Job Responsibilities:

• 25%: Schedule customer orders with production and ensure order entry accuracy.
• 5%: Handle customer phone calls, addressing questions or concerns about their orders.
• 10%: Act as a backup for the Order Processor when they are unavailable, managing tasks like creating item numbers, routing orders, and entering customer order details into manufacturing software.
• 45%: Respond to emails and faxes about order status or required changes, updating customer accounts in real time.
• 5%: Generate reports to track deliveries and identify any late orders.
• 10%: Assist other office staff with additional tasks as needed.

Qualifications:

• Minimum 1 year of in-office customer service experience is required.
• Experience with any order entry system is a plus.
• All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.