Customer Service Representative - Jason Long Agency

Join a company that is committed to making a difference in peoples lives every day.

Jason Long Agency in Anderson, South Carolina, is looking for a detail-oriented, professional, and friendly individual to join our team as a Full-Time Insurance Receptionist. We are a busy insurance office and you will be our amazing clients first point of contact. We pride ourselves on our excellent customer service, and we know that with your positive attitude and welcoming demeanor, you will be the perfect fit for this role.

Each day you will be responsible for answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as needed.

If you are trustworthy, reliable, and adaptable, please Apply Today!

Salary Range: $26000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Ask each customer for referrals and explain our referral program.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Prospecting and generating new businessthrough leads & referral sources.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Develop and maintain client relationships.

Cold call, direct email and perform other lead generation activities.

Obtain prospects information such as name, address, vehicle information and enter into quote sheets.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Professional phone etiquette.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.