Customer Service Representative - Austell, GA - Converting - Pratt Industries

Job Title: Customer Order Specialist

Responsibilities:

• Take and process customer orders accurately and efficiently.
• Address customer inquiries and resolve complaints promptly.
• Collaborate with sales representatives to ensure order accuracy.
• Place timely orders for materials and supplies needed for production.
• Maintain detailed records of customer interactions and transactions.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• Proven experience in customer service or order processing.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office and order management systems.
• Ability to work in a fast-paced environment.