Customer Service Representative - McBane Insurance

Come Grow With Us!

McBane Insurance in Bergholz is growing, and we're ready to add a new Full Time Customer Service Representative to our team. We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any Account Manager, we're looking for the one that is detail oriented and driven to provide exceptional customer service. You'll be joining us to provide our clients with the best policies to cover what matters most to them. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come.

If you're a team player who is ready to join an outstanding team, apply today!

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Retirement Plan

Responsibilities

• Use your savvy skills to create insurance quotes, shop renewals, and assist with policy changes.
• Each interaction is an opportunity for you to educate and advise clients.
• Utilize your exemplary attention to detail to issue insurance documentation, update client information, and assist with payments.
• Answer client questions, problem solve, and follow up with your quality rapport building talents.

• Property & Casualty License required. Licensing assistance available.
• Customer Service experience required, insurance experience a plus.
• Strong computer and technical skills, including Microsoft Office Suite proficiency.
• A team player with exemplary problem solving skills.
• Detail oriented with the ability to prioritize.
• Perform professionally in all communication, with excellent written and verbal skills.