Customer Service Representative at Beverly Hills Teuscher

We're looking for creative, bright people with integrity & a strong work ethic interested in working with a world renowned chocolate company through this holiday season RESPONSIBILITIES: The ability to perform all store opening and closing duties consistently and efficiently Establish a superior level of customer rapport focused on building relationships, tailoring experience/offerings/selections to individual customer needs Facilitate checkout process using Square POS Efficiency in execution of café bar operations Receiving shipments (this process includes unloading medium-heavy boxes in to our stores) Sales Floor and Store maintenance: Daily restocking and merchandise rotating Uphold high visual merchandising standards Ensure products, fixtures and stock areas are clean, fresh, and visually appealing Acquiring and maintaining a high level of product knowledge through training & research Keeping our regular clientele informed of current and future merchandise offerings and special events Monitoring online store, filling online orders accurately and efficiently QUALIFICATIONS 1-2 years of experience in a fast-paced, dynamic, mixed retail environment Experience with an electronic POS (Square) and understanding of inventory management systems. Excellent communication skills, a strong attention to detail balanced with “big picture” thinking and a high standard for excellence and pride in the work that you do Proficiency with cloud-based POS/Inventory Management Systems and Excel a strong plus. Availability on weekends and holidays Familiarity with espresso machines and cafe items is a bonus OUR IDEAL CANDIDATE IS SOMEONE WHO Is creative, conscientious, dependable, motivated and takes pride in their work Displays a strong work ethic, positive attitude and integrity Thinks strategically with the ability to multi-task Has a strong attention to detail balanced with “big picture thinking” Receives and delivers feedback constructively Has excellent organization and communication skills Demonstrates good judgment, common sense and knows how to troubleshoot Is excited to learn and be apart of a creative team and work with diverse levels of personnel in a fast paced, multi-functional environment Understands and upholds our brand integrity and identity in and out of the workplace BENEFITS INCLUDE: Tips, employee discount, parking stipend, encouraged sampling of our high end Swiss chocolate, complimentary coffee drinks. WORK ENVIRONMENT & PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, along with many tasks requiring dexterity. The employee must frequently lift and/or move items that weigh up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. EXPECTED HOURS OF WORK & RESPONSIBILITIES This position is for 18-24 hours weekly (3-4 shifts of 6 hours each). Days and hours of work vary by weekly schedule. Weekend and Holiday will be required as business needs demand. Holiday hours may vary as business needs demand. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.